FAQ

If you did not find an answer to your question in the FAQ section, you can contact Senna Mode directly via email at info@sennamode.com. Here is a brief overview of the most frequent questions and answers from the FAQ that may be helpful:

1. Where is my package?

   • Orders are usually processed within 1-2 business days and delivered within 7-12 business days in Norway. If the delivery time is exceeded, please contact customer service.

2. Where can I find my Track & Trace code?

   • You will receive a Track & Trace code via email when your order is shipped. Also check your spam folder if you cannot find the email.

3. How can I track my order?

   • Use the Track & Trace number you received via email on the company's Track your order to track your delivery.

4. I am not satisfied with my package

   • Check the exchange and return page to find out how you can return your package.

For further assistance or specific inquiries, send an email to info@sennamode.com

Contact us

Store Name: Senna Mode
Company Name: LUXELINK PTE. LTD
Company number: 202416963Z
Address: Staringstraat 28h, Amsterdam, Noord-Holland, 1054 VR, Netherlands

Email: info@sennamode.com
Tel:+31657288525

Customer Support:
Monday to Friday: 08:00–18:00
Saturday: 10:00–16:00

(GMT+01:00) Central European Standard Time (Oslo)